The pictures are taken in our factories by ourselves. Each guitar is different from others because of the light in room or some other reasons. So there are maybe some differences between the pictures and the guitar you get. Every guitar cannot be the same in 100%, the pictures of the guitar that you see is just one of them.If you want some details about the guitar, please contact me. When you receive the guitar, if you meet some problems like readjustment the strings or you are not happy with our guitar, please let me know immediately and we will try our best to meet you satisfaction. Head stocks are not pictured per our policy. Custom Head stocks are available upon request from our factory custom shop. All customized products are non-returnable. We use the carton which is designed for the International transport to package the products you ordered. And we can guarantee the items will not be damaged in the way of transportation. If the item you received is broken or defective, please contact me immediately and return it within 3 days after you received it with the original or approved packaging. Buyers are responsible for return shopping costs. Thank you for your great comments and feedback. We will respond to you in 24 hours and work with you until you are satisfied. I have been making musical instruments for many years. I will try my best to provide the best item for you. And I will give you a good service. We will not let you down. This item is in the category "Musical Instruments & Gear\Guitars & Basses\Electric Guitars". The seller is "buyerstore" and is located in this country: US. This item can be shipped to United States.